Kevin and the other staff members who trained me were perfect; professional, proficient, thorough and kindly offered to spend any extra time of training, if my group so desired — but not to a painfully slow and dragging pace. Also, the management side was polite and proficient and had a ton of lovely, freshly-brewed coffee :) They were also kind enough to provide a lunch; I called ahead and asked if there was a gluten-free lunch and they came through and it wasn’t a sad lunch either! Overall, the staff, training, and treatment of their clientele was truly impressive.

Amazing place and staff! I was very nervous before my first BOSIET training, but the instructor was phenomenal and made the training fun! Once we started, I felt confident and safe every step of the way. It was also very easy to book and complete; I took the digital BOSIET course before flying to TX to complete the in-person training. It was definitely worth the trip from Massachusetts to Texas to complete the training!